PRIVACY POLICY

The privacy of our customers is our primary concern, and we take it seriously as our own. Regardless of the way that we accumulate information from our customers, it is simply to make a development in our customer services. Our association acknowledges that the maintenance and use of our clients' information is our commitment. We NEVER rent or sell the information that our customer provides us on the internet.

This approach portrays how the personal information of our customers collected by us is used, why we gather it, and how we utilize it.

Information Collection

We collect customer's information via Email, Phone, and Contact Us and Order forms, and it is protected by the security process of info@bluefinsolution.com Customers' information is never revealed, shared, or presented to any third-party.

In the beginning, the personal information we need is the customer's name, association's name, billing address, email address, optional email, phone, fax numbers, order details, and some of which might be optional. Alongside this, we need information in the creative brief to begin dealing with your order.

Also, the accumulation of information combines opinions regarding complaints, reviews, and comments about the service.

Specialized information which is collected and recorded combines your IP address, browser version, operating system, and the date and time when you visit. Google Analytics or some other tool or service is used for accumulating this data.

Non-Personal Identification Information

We may collect non-personal identification information about visitors whenever they interface with our website. Non-personal identification information may include the program name, the type of PC, and special information about Clients' strategy for a relationship with our Site, for instance, the working framework and the Internet service providers and other practically identical information.

How We Use Your Information

The data we collect help us with understanding exactly the service you are requiring and what precise things you need. We use your personal data for these purposes:

  • To accept and start working on your order
  • To send you an order confirmation email
  • Comprehend the necessities of your business to give desired results.
  • Cater to customer service needs
  • Inform you about new services, amendments in our site, and special offers.
  • The billing data is unavoidable for the payment procedure.
  • Respond to your questions and concerns

Confidentiality

We respect your trust in us when you submit your personal information to us. We handle it seriously and keep it protected. We have a highly encrypted system embedded in our site to secure our information bases. Our committed employees are reliable and powerful in keeping the data protected from destructive exposures. Regardless, keep in mind that no method for transmission over the internet for electronic storage is 100% protected. Thus, we can't ensure its absolute security.

Third-Party Websites

Clients might discover advertising or other content on our Site that associates with the sites and services of our accomplices, providers, sponsors, licensors, and other outsiders. We don't control the content or associations that show up on these sites and are not answerable for the practices utilized by sites related with or from our Site. Furthermore, these sites or services, including their content and associations, possibly constantly evolving. These sites and organizations might have their own privacy policy and customer service policies. Browsing on another site page, including objections that have a relationship with our Site, is subject to that site's agreements and privacy policy.

Amendments

BlueFin Solution reserves the right to make changes in this privacy policy at any time. Whenever we will make amendments, we will mention the updated date at the bottom of this page. We encourage Users to every now and then check this page for any changes to stay updated with how we are utilizing the personal information. You acknowledge and concur that it is your commitment to survey this privacy policy every now and then to become mindful of alterations.

BlueFin Solution Privacy Policy for SMS Communications

BlueFin Solution is committed to protecting your privacy and ensuring a transparent and secure experience with our SMS services. This privacy policy outlines how we collect, use, and safeguard your personal information in the context of SMS communications.

1. Information Collection

We collect your phone number and other necessary information required for SMS communications when you opt in to receive messages from us.

2. Purpose of SMS Communication

We send SMS messages for the following purposes:

  • Transaction notifications
  • Account updates
  • Marketing promotions and offers
  • Important service-related information

3. Consent and Opt-In

You consent to receiving SMS messages from us when you provide your phone number and explicitly opt-in through our website or other channels. We may also employ a double opt-in process to confirm your consent.

4. Message Frequency

You can expect to receive SMS messages from us as part of our services. We strive to limit the number of messages to provide a positive user experience.

5. Message Content

SMS messages may contain information related to your account, special offers, promotions, and other relevant content.

6. Data Security

We take data security seriously and have implemented robust security measures to protect your personal information and the content of the SMS messages you receive.

7. Data Retention

We retain your personal information and SMS message records only for as long as necessary to provide our services and meet legal requirements. We do not retain data longer than required.

8. Third-Party Involvement

We may use third-party services to facilitate SMS communication. These services adhere to strict privacy policies and regulations to ensure the protection of your data.

9. Opt-Out Mechanism

If you wish to stop receiving SMS messages from us, you can opt out at any time by typing STOP in the message or contacting our customer support team.

10. User Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact our customer support team.

11. Complaints

If you have privacy-related concerns or complaints, please contact us at info@bluefinsolution.com. We will take these matters seriously and will address them promptly.

12. Changes to the Policy

We reserve the right to update this SMS Complaint Privacy Policy. Any changes will be communicated through our website or via SMS messages if required by law.

13. Legal Compliance

This privacy policy complies with applicable privacy laws and regulations.

For any questions or further information about our SMS complaint privacy policy, please contact us at info@bluefinsolution.com. Thank you for trusting BlueFin Solution with your information.